Terms of service
Clear terms. No hidden clauses.
Just straight answers.
Welcome to gorillacasestore.com. These Terms of Service ("Terms") govern your use of our website and services. By accessing or purchasing from our site, you agree to be bound by these Terms. Please read them carefully before placing your order.
Last updated: May 1, 2026 Β· Gorilla Cases LLC Β· 12908 Robinwood St NE Β· Alliance, OH 44601
The terms "we," "us," and "our" refer to Gorilla Cases LLC. We operate gorillacasestore.com, including all related information, content, features, tools, products, and services (the "Services"). Gorilla Cases is powered by Shopify. By visiting, interacting with, or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use our Services.
By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence. You are solely responsible for maintaining the security of your account credentials and for all activity under your account. You may not transfer, sell, assign, or license your account to any other person.
We have made every effort to accurately represent our products and services. However, colors or product appearance may differ from screen representations due to device settings and configuration. We do not warrant that the quality of any products purchased will meet your expectations. All product descriptions are subject to change at any time without notice at our sole discretion.
When you place an order, you are making an offer to purchase. Gorilla Cases LLC reserves the right to accept or decline any order at our discretion. Your order is not accepted until we confirm it and process payment. Orders enter fulfillment immediately after checkout β please review your model, color, and shipping address carefully before completing your purchase, as we may be unable to accommodate cancellation requests after an order is accepted.
Your purchases are subject to return or exchange solely in accordance with our Return, Exchange & Store Credit Policy.
Prices, discounts, and promotions are subject to change without notice. The price charged will be the price in effect at the time the order is placed. Prices do not include taxes, shipping, handling, customs, or import charges unless otherwise stated. You agree to provide current, complete, and accurate payment information and to promptly update your account details as needed.
We are not liable for shipping and delivery delays caused by carriers, customs processing, or events outside our control. All delivery times are estimates only and are not guaranteed. Once we transfer products to the carrier, title and risk of loss passes to you.
We accept returns within 30 days of delivery for both defective and non-defective products, subject to the conditions in our Return Policy. For hygiene and safety reasons, opened or used items cannot be accepted as non-defective returns. Approved returns receive a store credit (which never expires) or an exchange of equal value. Refunds to the original payment method are not offered. No restocking fees on US returns. International non-defective returns: AUD4.99 (~$4.99 USD) processing fee.
All content on this site β including text, logos, graphics, product descriptions, images, website design, and software β is the property of Gorilla Cases LLC and protected by US and international copyright, trademark, and intellectual property laws. You may not reproduce, distribute, modify, or use any content without our prior written consent. Third-party brand names (Apple, Samsung, Google, etc.) are referenced for compatibility identification only and remain the property of their respective owners.
Our Services may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of any third-party sites. Your use of third-party sites is at your own risk.
Gorilla Cases is powered by Shopify, which enables us to provide the Services to you. Any sales and purchases you make are made directly with Gorilla Cases LLC. Shopify is not responsible for any aspect of any sales between you and Gorilla Cases LLC, including any injury, damage, or loss resulting from purchased products. You hereby expressly release Shopify and its affiliates from all claims arising from your transactions with Gorilla Cases LLC.
All personal information we collect through the Services is subject to our Privacy Policy. By using the Services, you acknowledge that you have read our privacy policy.
If you submit reviews, suggestions, or feedback to Gorilla Cases, you grant us a perpetual, worldwide, royalty-free license to use, reproduce, modify, and display that content in any medium for any purpose. You represent that you own or have all necessary rights to the content you submit and that it will not violate any third-party rights.
We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice, including after you have submitted your order.
You may access and use the Services for lawful purposes only. You may not use the Services for any unlawful purpose; to violate any applicable laws; to infringe on intellectual property rights; to transmit spam, viruses, or harmful code; to reproduce, resell, or commercially exploit any portion of the Services without authorization; or to interfere with the security or functionality of our site. We reserve the right to suspend or terminate your account for violations without notice.
THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY REPRESENTATION, WARRANTIES, OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE.
TO THE FULLEST EXTENT PERMITTED BY LAW, GORILLA CASES LLC SHALL NOT BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING WITHOUT LIMITATION LOST PROFITS, LOST REVENUE, LOSS OF DATA, OR REPLACEMENT COSTS, ARISING FROM YOUR USE OF THE SERVICES OR PRODUCTS.
You agree to indemnify, defend, and hold harmless Gorilla Cases LLC, Shopify, and our affiliates, partners, officers, directors, employees, agents, and service providers from any claims, damages, losses, or expenses arising from (1) your breach of these Terms, (2) your violation of any law or the rights of a third party, or (3) your use of the Services.
If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall be enforced to the fullest extent permitted by law and severed from these Terms without affecting the validity of any remaining provisions.
Our failure to enforce any right or provision of these Terms shall not constitute a waiver. These Terms constitute the entire agreement between you and Gorilla Cases LLC and govern your use of the Services, superseding any prior agreements.
These Terms of Service shall be governed by and construed in accordance with the laws of the State of Ohio and the United States. You and Gorilla Cases LLC consent to venue and personal jurisdiction in the federal and state courts located in Ohio.
We reserve the right to update or replace any part of these Terms at any time by posting updates on this page. Your continued use of the Services following any changes constitutes your acceptance of the revised Terms.
Every policy that governs your purchase.
Questions about these Terms?
Thank you for shopping with Gorilla Cases. Your trust means the world to us. Reach out any time β we will give you a straight answer.
- π’ Gorilla Cases LLC
- π 12908 Robinwood St NE Β· Alliance, OH 44601
- π (330) 224-6227 Β· MonβFri 9β5 EST
- π€ (978) 797-0223 Β· AI support 24/7
- π§ info@gorillacasestore.com
- π¬ Live chat β bottom-right of every page
