About Us
About Us – The Story of Gorilla Cases LLC
Gorilla Cases LLC began with one simple idea — born at a small desk inside a University of Akron classroom. During an e-business project, founder James T. Coleman II decided he didn’t want to create a pretend store like everyone else. He wanted to build something real. Something useful. Something that solved a problem nearly every student around him faced: dropping their phones and spending hundreds of dollars fixing cracked screens.
So instead of submitting a mock concept, James launched the first version of Gorilla Cases — a tiny website with a single rugged phone case and a belief that strong protection should be affordable for everyone. What started as a class assignment quickly turned into something bigger. Friends liked the early designs. Professors ordered cases. Word spread. And a dorm-room project became Gorilla Cases LLC, a company now trusted nationwide by police, construction workers, travelers, parents, and everyday customers looking for real protection.
Through every version of the business, one thing never changed: the mission to deliver gorilla-strength protection backed by honest customer service.
Our Commitment to You
At Gorilla Cases, we believe real protection should come with real support. When you call, message, or email us, we see that as an opportunity to earn your trust.
Find Us Online
• Amazon Storefront: https://www.amazon.com/sp?seller=A1DVO797MHXKUH
– 4.8★ rating with 182+ verified reviews
• YouTube Channel: https://youtube.com/channel/UCut7JFOhpuzEP7ckUgdsu8w
• Official Website: gorillacasestore.com Tik-Tok - https://www.tiktok.com/@gorillacasestore
These platforms showcase our products, our transparency, our reviews, and our commitment to customer satisfaction across multiple marketplaces.
Headquarters
Gorilla Cases LLC
12908 Robinwood Street
Alliance, Ohio 44601
United States
Phone Support: (330) 224-6227
Hours: Monday – Friday, 9 AM – 5 PM EST
Email Support
Customer Support: info@gorillacasestore.com
Business and Management: James@gorillacasestore.com
General Information: info@gorillacasestore.com
CEO Contact: James@gorillacasestore.com
Every message is reviewed personally, and we respond within 24 hours Monday through Friday.
Our Products and Partnerships
Gorilla Cases LLC proudly operates as an authorized retailer and distributor of premium protective phone cases and mobile accessories. To deliver top-tier protection at fair prices, we partner with trusted, high-quality manufacturers across the globe who meet strict standards of durability, safety, and factory integrity.
These partnerships allow us to offer rugged, military-grade products designed for construction workers, law enforcement officers, parents, travelers, and anyone who needs long-lasting reliability.
While we sell products under several trusted brand names, the Gorilla Cases name represents our promise — powerful protection backed by honesty and dependable service. It does not mean we manufacture every item in-house. Instead, we collaborate with verified suppliers worldwide who specialize in shock-absorbing materials, waterproof engineering, precision mold design, and advanced device protection.
Every product we offer is:
• Brand-new
• Tested and quality-inspected
• Sourced from certified high-performance factories
• Built to meet or exceed strict durability standards
Thanks to these global partnerships, we provide premium products at the best possible prices, supported by our customer-first guarantee.
24/7 AI Live Chat
Our AI-powered live-chat assistant is available anytime to:
• Track orders in seconds
• Provide shipping and delivery updates
• Recommend the best case for your device
• Answer compatibility or warranty questions
• Connect you to a live agent when needed
Fast, simple, and available around the clock.
Returns and Mailing Address
Gorilla Cases LLC
12908 Robinwood Street
Alliance, Ohio 44601
United States
Please contact support before returning any item. We will send proper return authorization and instructions.
A Thank You From James
From a college classroom project to a nationwide protective gear brand, Gorilla Cases exists because customers like you believed in us. Every order, review, and message helps us continue improving.
Thank you for being part of the Gorilla Cases family.
At Gorilla Cases, our promise is simple: strong products, strong service, and a brand built on trust from day one. All products sold by Gorilla Cases LLC comply with U.S. safety standards and consumer protection regulations.
